At FSHN, we are deeply committed to protecting the privacy, dignity, and confidentiality of every individual we serve. We understand the sensitive nature of well-being and lifestyle information and treat all personal data with the highest level of care, discretion, and professionalism.

All individual information, including records, plans, and support plan details, is kept strictly confidential. Access to this information is limited to authorized professionals directly involved in the individual’s care and is handled in accordance with applicable data protection standards.

Personal information collected through our website, consultation requests, forms, or during behavioral support services is used solely for:

• Providing well-being and support services.
• Managing consultations and communication.
• Improving service quality and the visitor experience.

We do not share, sell, or disclose personal information to third parties without consent, except where required by law or for essential administrative purposes.

When you contact us through our website, email, or messaging platforms (such as WhatsApp), we take reasonable measures to ensure your information is handled securely. However, we advise individuals to avoid sharing highly sensitive personal details through online communication channels unless advised by our team.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. Our systems are regularly monitored and updated to maintain data security and integrity.

Individuals and visitors have the right to:

• Request access to their personal information.
• Request corrections to inaccurate data.
• Ask questions regarding how their information is handled.

Our team is always available to address any concerns related to privacy or confidentiality.

This Privacy & Confidentiality policy may be updated periodically to reflect changes in regulations, technology, or our services. Any updates will be published on this page.

If you have any questions or concerns regarding privacy or confidentiality, please contact our team through the official communication channels listed on our website.